The City of Frankfurt am Main would like to make the clarification of issues and questions as easy as possible for its non-German speaking citizens and all those who would like to move to the Main metropolis. That is why we have put together a brief overview of the relevant departments in the municipal council. All links to further contact details and opening hours can be found in the column on the right.
With general issues of integration, cultural, legal and social questions of living together, you can contact the Department for Multicultural Affairs (German: Amt für multikulturelle Angelegenheiten). There, you will receive advice and assistance on asylum matters, contacts to foreign and German associations, churches, religious societies, unions and initiative groups, as well as information on language courses and multicultural events.
Are you looking for information about residence regulations for foreign citizens or do you have any questions about asylum law? Then the Foreigners’ Department (German: Ausländerbehörde) of the Municipal Public Affairs Department will help you further.
Do you have general questions concerning the city council and the services offered by the city? Or do you have any suggestions, criticism or praise? Then the Citizens’ Advice Service is the right contact point for you.
In political issues, the office of the Municipal Foreigners’ Representation (KAV, German: Kommunale Ausländer- und Ausländerinnenvertretung) can help you. Its remit consists of coordinating the work of the Foreigners’ Council (German: Ausländerbeirat) and acting as a link between the KAV, the municipal council assembly and the magistrate.
The Department for International Affairs (German: Referat für Internationale Angelegenheiten) offers advice and support in European and international issues and projects. This coordination and service centre is the contact point for the European and international companies, institutions, associations and citizens resident in Frankfurt. The department is also responsible for twinning partnerships with 14 cities on 4 continents.